IND2B Buyer Protection Program
We’ve got your back — every transaction on IND2B is protected, verified, and transparent. Buy from verified suppliers with complete confidence from payment to delivery.
Why Buyer Protection Matters
In B2B trade, trust is everything. IND2B safeguards your orders from payment to delivery — ensuring quality, reliability, and fair resolutions across every deal.
Secure Payments
Funds are protected until you confirm receipt and product condition.
Verified Suppliers
Sellers undergo verification and screening to ensure legitimacy.
Guaranteed Delivery
We monitor logistics and step in if shipment is delayed or missing.
What’s Covered
Protection across payment, quality, delivery, and dispute resolution.
| Coverage Area | What You’re Protected From | How It Works |
|---|---|---|
| Payment Protection | Loss due to unverified sellers or fake listings | Funds held until order confirmation |
| Quality Assurance | Product not as described or poor quality | Request replacement or refund within 7 days |
| On-time Delivery | Delays or non-delivery | We monitor logistics and intervene on delays |
| Dispute Resolution | Conflicts with sellers | Dedicated resolution team for fair outcomes |
How IND2B Buyer Protection Works
A simple 3-step flow to keep your orders safe.
1. Find & Order
Browse verified suppliers and place your order through IND2B.
2. Secure Payment
Pay safely via IND2B’s protected gateway. Funds are secured until confirmation.
3. Confirm & Receive
Confirm receipt and item condition — then payment is released to the supplier.
Quick, Fair, Transparent Dispute Resolution
If something goes wrong, our team investigates and mediates between buyer and supplier to ensure a fair outcome.
Raise
Open a dispute with order details and evidence.
Review
We assess and communicate with both parties.
Resolution
A fair resolution is provided quickly and transparently.
Verified Supplier Network
Every seller on IND2B undergoes business verification, product quality checks, and compliance screening — ensuring genuine, trustworthy trade partners.
Start Buying with Confidence
Explore verified suppliers and protected transactions on IND2B.